Just discovered this today looking at my hitch . . .

x

I see the hole for the receiver pin is Vertical, not Horizontal.
Guess it's made for hauling something on it's side

I see the hole for the receiver pin is Vertical, not Horizontal.
Guess it's made for hauling something on it's side

Yes the pin is mounted vertically. The hole on the bottom is covered by the safety chain plate which was welded on over the hole. No way to get a pin in it. Unless I’m missing something it looks like the welder/fabricator wasn’t paying attention to the orientation of the pin holes for the receiver when he/she was building it.

Not sure what the solution is for fixing this. I can either drill it properly horizontally or drill through the safety chain plate and use a vertical pin. I’m afraid if I drill horizontally all the holes will weaken the hitch. Redwood should cover this as a warranty item.

Duh after thinking about what I just wrote in my previous post drilling vertically isn’t an option as no receiver hitch accessories are made that way. Unless I haul it on it’s side as mhs4771 suggested. Lol

Pain in the butt.... butt, its a somewhat easy fix... just a drill and bit to make a horizontal hole...

Just be sure to debur the interior also...If not, you may have a hard time inserting the hitch.

Hello Everyone,

The timing is interesting that is posted about the quality control with Redwood RV.This problem is something that you can see. How about the things that you can't see. It could be scary. I have lost all confidence in Redwood.I own a 2019 trailer with custom paint. I'm thinking that the trailer should have been painted yellow. Do you really think Redwood actually monitors the forum. Maybe there should be a new thread talking about quality control. Just my thoughts.

Al

Took me a while staring at it, but finally got it before reading down. Sucks, but something I would find myself doing in a self assembly situation. That would really ruin your day if you were getting ready to go on a trip!

Some of those folks need a clear marble in their navel so they can see out with their heads up their.....well you know how it goes!
They must've been welding that at 11:50 am on a Friday, the place a ghost town by noon.

I've got a buddy that bent the neck on his boat trailer into a pretzel after getting stuck in the sand on the beach at the lake and trying to back out of it. I think his might work on that receiver 🙂

I would assume that this is a Lippert problem, but was overlooked by Redwood. A QA problem.

This was definitely a Lippert screw up. They welded the hitch component incorrectly, attached to the chassis frame and delivered the frame to Redwood without looking closely. Quality Control people don't always catch everything, especially important things. Pretty sure that Redwood would contact Lippert and they might be able to come to your coach and remove the old hitch and install a new one. They do have a repair crew that travels the country for repairs like this. You would have to be in a stationary location for a scheduled appointment date but they should be able to fix it correctly. It is very obvious they made the mistake.

Chris & Maria
2012 36RL

In addition to Redwood missing this in the final assembly PDI, the dealer also missed it while inspecting the trailer

And I missed it as well until I started looking at the receiver the other day to determine it's weight rating. I've been considering one of those receiver carrier baskets. Not gonna work until I get this fixed.

This was definitely a Lippert screw up. They welded the hitch component incorrectly, attached to the chassis frame and delivered the frame to Redwood without looking closely. Quality Control people don't always catch everything, especially important things. Pretty sure that Redwood would contact Lippert and they might be able to come to your coach and remove the old hitch and install a new one. They do have a repair crew that travels the country for repairs like this. You would have to be in a stationary location for a scheduled appointment date but they should be able to fix it correctly. It is very obvious they made the mistake.

Chris & Maria
2012 36RL

I sent them an email with photos. We'll see what their response is.