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My RV PAD

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(@Anonymous)
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When I take (Pad) out of the base it does not stay connected. When I plug it back into the base everything displays properly. I have checked all the wifi settings. The computer is not my friend.

 
Posted : March 17, 2017 4:59 AM
Jim
 Jim
(@j_a_wolfe)
Posts: 10846
Member
 

Just noticed this is your first post, so welcome to the Redwood Owner's Group, where you will find many fellow owners willing to share their knowledge & experience.

Unfortunately, this is a tough one for most of us, as our older Redwoods don't have this technology.

When removing the pad from the base, does the pad have power - if yes, the internal battery and charging arrangement is OK. If not, could be either the battery is dead or the charger is not making a good connection.

If the pad has power, but doesn't connect, then I would suspect a wi-fi issue - pad antenna is either switched off/defective or the transmitting station is defective, based on your confirmation the settings are correct.

Is their any way to re-boot the system, as this frequently will correct computer issues?

 
Posted : March 17, 2017 9:15 AM
(@Anonymous)
Posts: 0
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You need to make sure wifi is working. Too complicated to explain here, but I had the same issue and my best recommendation is to call Lippert tech support. I did and they were great in walking me through the setup and my RV pad is working great both in and out of the cradle.

 
Posted : April 17, 2017 1:42 PM
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