We have a crack in the top of our main grey tank. Crossroads support is useless. We are in Bend OR trying to get the information for the repair shop. We understand that we have to use a CrossRoads dealer in the area, but there isn't one for several miles, and the one suggested hasn't given us the time of day. They haven't returned any of the calls left for them. We are stuck BIG TIME.
Any suggestions on how we can help get the part number for the main galley tank??
Thank you so much.
We have a crack in the top of our main grey tank. Crossroads support is useless. We are in Bend OR trying to get the information for the repair shop. We understand that we have to use a CrossRoads dealer in the area, but there isn't one for several miles, and the one suggested hasn't given us the time of day. They haven't returned any of the calls left for them. We are stuck BIG TIME.
Any suggestions on how we can help get the part number for the main galley tank??
Thank you so much.
With a '16 RW you're long out if warranty, so you DO NOT have to use a Crossroads dealer, use whoever can get it done the quickest even if it's a mobil tech. If by chance you have an extended warranty you still can go/use anyone you choose as long as they approve the repair.
Travelin' Texans
Former '13 FB owner
Currently rvless!!
We know we are out of warranty. We have someone to do the work but we need the tank and that has to come from CrossRoads.
We are trying to assist the repair shop. CrossRoads won't give them the time of day or us...
Hard to believe that there is so little support out there.....
For after warranty parts call Tiara in Elkhart at (574) 598-5109. They are our main source for parts, make sure you have your VIN when calling.
If Tiara RV in Elkhart, IN doesn't come through for you there are other choices. The 2 largest suppliers of tanks to RV OEM's here in Elkhart county are Ameri-Kart Corp in Bristol, IN 1-800-232-0847 and the other is Alpha Systems 5120 Beck DR Ellkhart, IN 46516 574-295-5206 or 800-462-4698. You can drop the underbelly (corplast) and look for the tank model number yourself or a repair facility can do it for you. Tank manufacturer and tank model # are molded into the plastic tank themselves. Getting a tank ordered and shipped might be the hard part.
I want to thank you again for the information. I was able to order our tank this morning. Jake at Tiara was AMAZING to work with. Thank you!!
