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Maxx Fan sent me a replacement gear box when our failed on our 36RL. Pretty simple repair, but it does involve getting up on the roof.

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It is the Gearbox, easy repair from the roof

Open the vent lid, disengage the lid, use a Phillips screwdriver to change the Gearbox, 5 min job

I called Maxx Air and they said they would send me a new gearbox under warranty, I told them I wanted to buy a spare gearbox, they said no problem we will just ship you two 🙂

Now if more companies would do this they have a customer for life! BUT most will not.

With my small renovation company I guarantee our workmanship for as long as the original owner owns the house. 30+ years and I have never run out of work so this means something.

Steve

It is the Gearbox, easy repair from the roof

Open the vent lid, disengage the lid, use a Phillips screwdriver to change the Gearbox, 5 min job

I called Maxx Air and they said they would send me a new gearbox under warranty, I told them I wanted to buy a spare gearbox, they said no problem we will just ship you two 🙂

They will want the serial number or model number found under the cover from the roof. I agree great customer service.

My Maxx Air Fans serial number is on the inside, just remove the screen from the inside, the number is behind the screen frame / border.