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strange issue on 2020 3991RD

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Jim
 Jim
(@j_a_wolfe)
Posts: 10846
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Topic starter
 

OK, we are getting VERY close to a deal on a 2020 3991 RD to replace our 38RL... the strange issue is this...

The rear slides are DEEP... the brochure shows a tri-fold sofa on BOTH SIDES... we walked into one today and it only had 1 tri-fold on 1 side?? I reached out to my redwood Rep (Matt) and he stated that they only did 1 because on the other floorplan there was not enough for both as they would hit in the middle from having shallower slides
I measured and it came out around 61", which was NOT at half way mark of trailer.. ( would have about 1 4"gp between the 2 if they were both out )

I asked if the trailer that is sitting at the redwood lot in Indiana could have that non swapped for a tri fold before it leaves and was told no.... My dealer would have to put a parts order in with Redwood, then send a carrier to pick up the tri fold ??? Then I would be paying for a 3rd sofa for no reason ???

Some things do not make sense... Heck, Id pay 2 factory workers to move the old one out and the new one in on their lunch break...,, Heck,I would even offer up double time..

 
Posted : April 27, 2019 9:37 PM
Jim
 Jim
(@j_a_wolfe)
Posts: 10846
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Topic starter
 

Issue resolved... Matt and Tim at Redwood informed me this morning that the tri-fold sofa has been added to the coach.. things are good

 
Posted : April 29, 2019 4:52 PM
Jim
 Jim
(@j_a_wolfe)
Posts: 10846
Member
Topic starter
 

Looking forward to pictures of your new 2020 Redwood 🙂

 
Posted : May 1, 2019 8:25 PM
Jim
 Jim
(@j_a_wolfe)
Posts: 10846
Member
Topic starter
 

Looking forward to pictures of your new 2020 Redwood 🙂

Hopefully on a week or 2...

 
Posted : May 1, 2019 8:27 PM
(@Anonymous)
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Glad they took care of that Joe - that was wierd. Just looked up some videos of that coach - beautiful and nice floor plan - sounds like this is a win!

 
Posted : May 5, 2019 9:39 AM
Jim
 Jim
(@j_a_wolfe)
Posts: 10846
Member
Topic starter
 

It is a win... Thanks to Tim Cress..... He made the swap happen personally..

 
Posted : May 5, 2019 3:27 PM
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