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Bubbles in top warranty response

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Jim
 Jim
(@j_a_wolfe)
Posts: 10846
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I agree Bob, we went thru the manufacture facility to see them built. It was worth our time. We had already purchased prior to the tour but supported our buying decision. Looking forward to our first Redwood Rally. Hope to see you there.
Allen

 
Posted : June 21, 2017 7:51 PM
(@Anonymous)
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Now that the temperture in Austin is over 100 my 2016 Redwood is showing bubbles in roof.Do I have a defective roof?

 
Posted : July 4, 2017 7:10 PM
Jim
 Jim
(@j_a_wolfe)
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I won't comment on if your roof is defective or not but this type of roof IF installed correctly should have NO bubbles even at the slightly higher temperatures.
RW can say what they want but if installed with the correct adhesives and quality bubbles will never happen.

Steve

 
Posted : July 4, 2017 7:53 PM
Jim
 Jim
(@j_a_wolfe)
Posts: 10846
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I had mine washed and waxed yesterday. The guy said I had bubbles. I've made my appointment when we return. It has been very Hot in Austin.

 
Posted : July 4, 2017 9:28 PM
(@Anonymous)
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What happens to my roof in the future?

 
Posted : July 4, 2017 9:30 PM
(@Anonymous)
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Are you takiing your rv to Explore RV? Would mind keeping me informend if they feel you have a problem with your roof.Sounds like we have the same problem with our Redwoods.

Thank you.

 
Posted : July 5, 2017 10:52 AM
Jim
 Jim
(@j_a_wolfe)
Posts: 10846
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I'd be happy to keep you posted. I'd be happy to drive out of state to have it fixed. I hate to complain, but I had 28 items to be fixed. I was told they were done, come and get it. Needless to say, not half were completed. We have not had success with Explore. I think I'd like to have a conversation with the service department, Keystone and me all on the phone at same time. We are hoping for the best. We have an appointment on August 2nd. Are you coming to the Rally? If so, we can visit there.
Karen and Ben

 
Posted : July 5, 2017 5:32 PM
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I think anyone that's purchesed a RV from Explore has a story to tell.
Yes we are atteneding the Rally looking forward to meeting y'all.
Dave and Renee

 
Posted : July 6, 2017 6:03 AM
Jim
 Jim
(@j_a_wolfe)
Posts: 10846
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Topic starter
 

Truer words have never been said. We can't wait to meet y'all!
Karen and Ben

 
Posted : July 6, 2017 8:27 AM
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