I signed up for the 15 Minutes with a Tech appointment when it first came out..... When will we receive a confirmation email confirming our appt. ?

Doug...FYI...I signed up and received my appointment confirmation email the same day.

Bob

Hummm I haven't received anything and when I go in to add something to my appt. time it says I can't see it as I have already registered and to reply to the confirmation e-mail which I haven't received.

Doug - Ken will check it out and respond

Doug,

Sorry for the delay. I just picked up on this. I've sent you another email. If you don't receive it in an hour PM me and we will work it out.

Thanks

Sorry I have been travelling ...just got back and have not received an e-mail at all confirming my appt. for the tech team.
doug.

Doug,

I can confirm your appointment is set for 7/20 @ 1:30pm. If you would like to add a 2nd minor service repair request let me know as soon as possible. I need to send the list over to Redwood tomorrow morning.

Thanks,
Ken

Thanks got an email this time saying this was posted here did not get any other e-mails ? anyway thanks again and I would like to add our kitchen tap is leaking

Kitchen tap leaks. Got it.

Thanks

Ken,
Will Redwood contact you if the repair is too big for the 15 minute time?

i'm not sure how the process will go from here. I was tasked with gathering the requests and have done exactly that, now we move to the next phase. I am finalizing the report to them regarding the requested repairs so will know more later.

Thanks for ally do Ken!

Ken,
Will Redwood contact you if the repair is too big for the 15 mi 25nute time?

At last year's Rally, the 15 min slot was used review the items that you listed for the repair. The tech evaluated your request, took notes if additional info was needed for the repair, and the list was given to the Service Manager who then sent the techs out to perform the repair(s). They have it down to a "science" and do OUTSTANDING work...nothing but compliments on the job they did!

Bob