question i purchased a BW 20k Companion ford oem hitch to go in my 2016 ford f-350 DRW truck and a 2017 REDWOOD 39MB can any one advise the required height setting on my hitch ?

First off ,

Congratulations on that awesome combo ! Good luck with both....

NOW for the question , When you pick up the trailer , the selling dealer SHOULD make all the proper adjustments to get you as level as possible. that includes the pin box on the trailer ,and the hitch settings...

Congrats on your new purchase. As Joe said the dealer should set it up for you. Make sure you maintain a minimum of 6" above the bedrail to avoid contacting the bottom of the fiver on them when coming off street entrances on an angle

x

I know that Smart Weigh is suppose to be good and gives you individual wheel weights, but I think there were some of us who got Smart Weighed at the Rally and felt the weights were off. I stopped at a Certified CAT Scale on the way home and both the TV and RW weighed quite a bit less on the CAT scale vs the Smart Weigh numbers.
Not saying they're bad, but some might not be as good as others, and I feel I got taken for $55 and bad info in return.

hello Joe , their one problem the unit is being delivered from Florida am not picking it up so i have to make these adjustment my self once it arrives,that why i was asking to find some body that could at least give me the hitch height

Well .... On my '13 F350 Dually with a Reese 25 k hitch I had it set to the lowest position. I think I would set the B&W to the industry standard which is 16.5" and go from there. You may have to change after its hooked up and has some stuff and water in it, but you also may be lucky and hit it first time.

I think what you will have to do is play around with it... Each truck and trailer conbo sits and rides differently... Like Vaughan said , pick a point and start there.. It may take several times of trying before you get the proper ride height. Just be careful when adjusting your pinbox , they are awkward and HEAVY for 1 person...

I just swapped mine out and did it myself, with the proper tools...

And also depending on which King Pin Box you have will affect height.

Just to give you a possible starting point, I just measured to check our hitch setting. The Reese 24K plate sits about 17-1/2 inches above the floor of the pick up bed and I have a Trail-Air standard pin assembly on the RW (no air bag). It did not need to be adjusted from the factory setting. That measurement is from the "high ridges" on the bed floor.

Our 36 RL is supposed to be "pin heavy" and it's level when hooked up with good clearance between the bed rails and RW.

Our 2011 F-450 is probably about equivalent to the 350 (the older "tow boss") with the tow options as it has 17 inch wheels.

As indicated, lots of variables in the mix, but I suspect that the manufacturers have a standard set up for the pin height on the RV's as I don't think that the delivery folks adjust their hitches each time they deliver an RV from the factory to the dealer.

yes sir i total agree, am looking at two thing clearance between the camper and box and to make sure that all four tires have road contact evenly and the truck sit even from front of the truck to back of fifth-wheel am set at 17-3/4 now, trailer arrived this morning so i can connect the two and see how it sit thanks for your in put

i have the one with the air bag and shock that comes on their 2017 models, driver that delivered it from Florida to Virginia said it had some bounce because of the air bladder and wasn't sure he had adjust properly or need more ?

I don't have first hand experience but others have told me that they put in additional air (increased PSI) to overcome bounce and stiffen a bit.

You'll have to play with the air pressure in the Pinbox. On my setup, it liked to be just about at the base of where the arrowhead started. If I inflated so that I could see the whole arrow, it was way too still
That was with a 36RL, 2013 F350 Dually, airbags on the truck, and a Reese 25k hitch.

Still getting used to not having to add air to anything anymore and having a much better ride . No regrets in ditching the Tri Glide for a MORRyde Pinbox and the Comfort Ride Hitch.

i have the one with the air bag and shock that comes on their 2017 models, driver that delivered it from Florida to Virginia said it had some bounce because of the air bladder and wasn't sure he had adjust properly or need more ?

The air pressure in the bag will depend primarily on two things - pin weight, which varies by floorplan and personal preference.

We have a 36FL and with minimal FW in the tank our pin weight is slightly over 3,000lbs. When we bought the coach we started with sufficient air to align with the top of the arrows, which was about 65 psi. This is really arbitrary, as it depends on who applied the sticker.

At 65 psi we found it very stiff, with no dampening, so all accelerations were transmitted straight to the truck suspension, providing a ride that was probably consistent with no shock or air bag. With our pin weight, I find about 50 psi gives the best ride. The air bag and shock both work to cushion the accelerations, which are not transmitted to the truck. Looking in the mirror, the coach almost seems to float.

You will also find 9 grease nipples on the pin box - 3 on either side and 3 on the bottom. Keep these well greased. I apply 2 or 3 shots of grease to each one about every 1,000 to 1,500 miles. Keeping them well greased significantly reduces the slamming of the plate when taking off and braking.

It has only taken almost 4 years and 30,000 miles, but we are now happy with the performance of the tri-glide.