Warranties - What is NOT Included - Keystone 04/01/18

For those considering a new RV, it pays to read thru each manufacturer's warranties...For the Redwood, it is located in the Owner's Manual.

Redwood's latest "exclusions". I've highlighted a few key things to consider before you buy. This is their warranty:

Keystone RV Company Owners Manual 4/1/2018

WHAT IS NOT COVERED

THE LIMITED BASE AND STRUCTURAL WARRANTIES WILL NOT APPLY TO:

• Routine maintenance including, without limitation, caulking, re-caulking and waxing of the body of the RV, tightening screws, brake squeak/lock-up/adjustment, latches, locks, combustion systems, changing fuses, or light bulbs, and maintaining the air conditioning and heating systems;

• Any water leaks or related consequential damages that are a result of your failure to properly maintain the exterior seals as required in the Owner’s Manual.

• Any water leaks or related consequential damages that arise after the limited one-year base warranty expires (water leaks are covered under the base warranty and not the structural warranty);

• Adjustments to all doors, drawers, locks, latches, slide outs, awnings and window treatments beyond 90 days after retail sale;

• Equipment, products, components, appliances, or accessories not manufactured by Keystone;

• Recreational vehicles used for business, rental, residential, commercial, or disaster relief purposes, or any purposes other than recreational travel and family camping;

• Recreational vehicles that are not originally purchased through an authorized dealer or those purchased through auction, repossession, salvage or an otherwise damaged or distressed condition;

• Damage or loss caused in whole or in part by the misuse, abuse, neglect, theft, vandalism, product modification, improper customer or dealer installation, improper stowing of equipment, overloading or improper balancing of the load, low or high voltage, unauthorized repair or failure to follow instructions supplied with the recreational vehicle;

• Damage or loss caused in whole or in part by the unauthorized attachments, modifications or alterations to the structure, body, pin box, or frame of the RV including but not limited to trailer hitches for towing, or platforms for supporting cargo;

• Any fading or die lot changes of fabrics or carpet or cosmetic issues with the roof material(s) or its installation;

• Design defects; redesign/re-construction of any part of the RV; or anything related to wheel or axle alignment;

• Rust or corrosion due to the environment; or any broken glass damage;

• Damage or loss caused in whole or in part by animals, exposure to natural or atmospheric elements, corrosive chemicals, ash or fumes generated or released by vehicles, collision, road hazards, rock chips, condensation, or any other source; impact, rock chips, dents, scratches or failure to maintain;

• Damage or loss caused in whole or in part by extreme weather conditions such as extreme cold or heat, winds, rain, lightning, hail, ice, and/or flooding;

• Damage or loss caused in whole or in part by the willful or negligent acts of the driver of the vehicle pulling the RV, an accident involving the RV, or the condition of any road surface;

• Damage or loss to the RV caused in whole or in part by the tow vehicle selected by the owner, owner’s operation or use of the tow vehicle, improper selection or installation of towing hitch on tow vehicle, weight distribution, sway control or equalizer equipment, or damage to the owner’s tow vehicle;

• Any injury, loss or damage due to mold or fungi; and

• Any RV licensed, registered, or primarily used outside the USA or Canada.

I'm no lawyer, but I read a lot of "outs" that could cause an owner grief. Therefore, draw your own conclusions of what is covered and what is not. Check with your attorney if you have any questions.

The manufacturer installed the appliances. They don't seem to warranty them from what I read. your Furnace, A/C's, Stove, Dishwasher, Fireplace, Water Heater, etc, appear not to be covered.

You are not allowed to live in or full time in your RV.

You cannot have your "business" buy the RV. It won't be covered.

The BIGGY I see here is that they don't cover "DESIGN DEFECTS". REALLY??????:angry: So if they under size your axles, tires and wheels, they are not covered. If they don't design your A/C unit ducting correctly, you're not covered.

There is no coverage from leaving your RV in storage if its in extreme cold or hot conditions.

Again, these are my interpretations of THEIR warranty. Check with Redwood or your legal resources if you are concerned.

Speaking of owning a business and having that business buy that RV, here is an interesting story from an individual who found this out the hard way (Non Redwood):

https://rvtravel.com/buying-an-rv-in-a-businesss-name-could-void-warranty/